CO / BM visits property & confirms that the customer's residence/ Business premises. Internal valuer performs valuation of the property. Operations team reviews 13 year or more title deeds to ensure valid ownership. Company registers all mortgages with CERSAI Field investigation of neighbors'/colleagues Personal discussion by CO and branch manager with applicant CIBIL check and Bank account verification Family income, obligation & disposable income assessment CO Visits place of business to assess cash flow and margins Confirming that the end-use of the funds could be verified. Ensuring that applicant’s business is not in the negative list. Reference check/ Vintage check about the line of business activity that prospective customer was involved in it.